FAQs

FAQs - FAQs

Point of Sale and inventory management systems are software programs created to keep track of daily sales, inventory, customer history, and more-- they do far more than a standard register or manual cash drawer. Bike Shop Express provides your store with an organized program to keep track of your retail business details, with tools to assist with marketing, ordering, and more.

We have a Work Order program in our Bike Shop Express and SportShop360 software. Please refer to our software overview for details.
Tags: repairs

Absolutely. Please contact us at sales@diveshop360.com to register for a free 30 day trial.

Tags: demo

Bike Shop Express is fully compatible with multiple workstations. It's an online based program and can be accessed from any device with a web browser. There is no local installation required.

Tags: setup

While the software can be used on any device with a web browser, we currently recommend Windows PC's to insure compatibility with hardware peripherals (receipt printers, barcode scanners, etc.).

Bike Shop Express is fully online and requires no installation. As a customer, your subscription fee covers online and technical support by phone should you want or require additional assistance with learning the software or installing hardware components.

Tags: installation

All you need to run Bike Shop Express is a device with a web browser that can print to an 8.5 x 11 printer. While the software can be used on any device with a web browser, we currently recommend Windows PC's to insure compatibility with hardware peripherals (receipt printers, barcode scanners, etc.).

Tags: requirements

There are two ways to calculate commissions with Bike Shop Express. As administrator you can assign commission percentages based on gross margin targets, or you can predfine a dollar amount bonus for an item. You can utilize both methods simulatneously. We use First In First Out to calculate costs and profit margins.

Tags: commissions
We have an option to not assign a commission if the item is below Cost Plus (you define where you want the cost plus setting to be).

Yes. A barcode is a series of numbers/characters that identify a product. UPC barcodes define a specific layout on how the numbers that identify an item is to be defined. Both UPC and EAN barcode formats are regulated by a specific organization. Other formats include UPC-E, EAN, EAN13, and Barcode 3 of 9. Barcodes 3 of 9 are free-formed alphanumeric barcodes and are not regulated by any organization. The type of barcode scanner determines which barcodes can be read. Most barcode scanners support all the popular formats. The barcode printers that we sell evaluate the barcode format and print out the appropriate barcode on the label.

Tags: barcodes

Yes, Bike Shop Express will allow you to choose what programs your employees are allowed into. It also limits their access within certain programs. The software is password protected.

All you need to run Bike Shop Express is a device with a web browser that can print to an 8.5 x 11 printer. However, we offer many hardware solutions to improve the look and functionality of your Point of Sale system.

Tags: hardware

Our most popular peripherals are as follows: Both Epson and TPG brand thermal receipt printers (USB or serial), Honeywell barcode scanners, both APG and MS brand cash drawers, MagTek credit card swipers, Zebra bar code printers, and Logic Controls customer displays. By no means in this a comprehensive list-- please contact us for more details or with specific questions.

Bike Shop Express has a month to month fee structure. To see our plans, please go here: http://diveshop360.com/index.php?option=com_content&view=article&id=64&Itemid=178

Tags: purchasing

Your subscription to Bike Shop Express includes technical support at no additional cost.

Tags: support

We can convert users of Dive Shop Express. For other software programs, please contact us for more information.

Tags: conversion

It all depends on the store. If we convert your data, you will just need to go through the initial setup which will take anywhere from 1-4 hours, depending on if hardware and networks are already installed.

Find Out More

Contact Us